Simple AI helpers (used where they actually help)
AI is a tool, not a brand. I add it where it quietly removes a chore, answering the same five FAQs, drafting follow-ups, summarising enquiries, and leave it out where it would just feel like a gimmick.
What's included
- FAQ assistant that answers the same questions you answer every week
- Drafted reply and follow-up templates for new enquiries
- Summaries of incoming leads so you can triage in seconds
- Light admin automations (e.g. tagging, routing, reminders)
- Honest advice on where AI is and isn't worth it for your business
The outcome
Less admin, faster response times, and more time on the actual work.