Privacy Policy

This Privacy Policy explains how Steer Digital ("we", "us", "our") collects and uses personal data when you visit this website or get in touch about our services. We are the data controller for the personal data we process.

What we collect

When you submit the enquiry or audit form, we collect the information you provide, typically your name, business name, email address, phone number (optional), website or social link, and a short description of what you'd like help with. We also collect basic technical data such as IP address, browser type and pages visited via standard server logs and any analytics tools we use.

How we use it

We use this information to respond to your enquiry, prepare your free audit, deliver any services you engage us for, and improve this website. We don't sell your data, and we don't use it for automated decision-making.

Lawful basis

We process your enquiry data on the basis of taking steps at your request prior to entering a contract, and on the basis of our legitimate interest in running and improving the business. Where required, we rely on your consent (for example for non-essential cookies).

Sharing

We use a small number of trusted service providers (for example email, hosting and analytics) to operate the site and respond to enquiries. These providers process data on our behalf under appropriate contractual safeguards.

Retention

We keep enquiry data only as long as is reasonably necessary to respond to you, deliver services, and meet legal or accounting obligations. You can ask us to delete your data at any time.

Your rights

Under UK GDPR you have rights to access, correct, delete, restrict or object to our processing of your personal data, and to data portability. To exercise any of these rights, or to make a complaint, email us at james@steerdigital.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).

Contact

Questions about this policy? Email james@steerdigital.co.uk.